Privacy Policy
Your privacy matters to us. Here's how we handle your information.
Last updated: January 2025
Who We Are
Take Action SWVA is a community group of volunteers working to promote civic engagement in Southwest Virginia. We are not a registered nonprofit or business—just neighbors working together to help our community stay informed and engaged.
Information We Collect
When you sign up for our text alerts, we may collect:
- Your phone number
- Your name
- Your email address
- Your general location
How We Use It
We use your contact information to:
- Send action alerts about issues affecting our region
- Share community events and meetings
- Provide civic engagement updates
- Help you find your representatives
What We Don't Do
Text Message Terms
By providing your phone number and opting in, you agree to receive text messages from Take Action SWVA. Message frequency varies based on civic events and legislative actions—typically a few messages per month. Message and data rates may apply.
STOP
Reply to unsubscribe
HELP
Reply for assistance
Opt-In Consent
We only send text messages to individuals who have provided explicit consent. You may opt in by:
- Completing a signup form on our website with a clear consent checkbox
- Texting a keyword to our number (e.g., "JOIN" or "ACTION")
- Providing your number in person at a community event with verbal consent
Consent to receive text messages is not a condition of any service we provide.
Data Security
We use reasonable measures to protect your information. Our contact lists are stored with reputable SMS service providers that maintain industry-standard security practices. However, we are volunteers using standard tools and cannot guarantee absolute security.
Data Retention
We retain your contact information for as long as you remain subscribed to our alerts. If you unsubscribe, we will remove your information from our active contact lists within 30 days, though some records may be retained for compliance purposes.
Children's Privacy
Our services are not directed at individuals under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this privacy policy, want to be removed from our contact list, or need assistance: